Understanding and Enhancing Health-Related Social Needs (HRSN) Screening Among Community Oncology Practices

Inclusion Criteria:

Part 1

NCORP PRACTICES:

* Must be an affiliate or sub-affiliate of an NCORP Community or Minority Underserved Community site
* Must provide outpatient oncology care
* Must be a NCORP practice (defined as one or more NCORP affiliates/sub-affiliates, that have a common administrative structure and share providers and/or patients)
* Must have identified two or more Practice Staff that are available and willing to participate on the Practice Interest Form
* Must have identified at least 1-3 outpatient oncology clinics willing to participate on the Practice Interest Form

CLINICS:

* 1-3 clinics within the practice should be selected
* Clinics may or may not be located in different physical locations
* The investigators will encourage NCORP practices to select clinics within a practice that differ in current or potential implementation of health related social needs (HRSN) screening (e.g., different clinic workflow or staff, different screening triggers, different tools), so that heterogeneity within NCORP practices can be captured
* Clinics must be willing to allow Practice Staff participants to observe the clinical operations in-person

PRACTICE STAFF:

* Must be willing and able to take time to observe in person and document 1-3 selected clinics within the practice (approximately 2-3 hours per clinic)
* Must be staff at the selected and enrolled practice. Suggestions of appropriate staff are cancer care delivery research (CCDR) Lead, research nurse, clinical research coordinator or NCORP Administrators. Staff members with primary clinical roles may also be appropriate, if available
* Must be willing and able to participate in two 1.5 hour virtual training sessions
* Must be willing to interview Clinic Key Informants (approximately 30 minutes per interview; in-person or remotely over the internet or by phone)
* If the clinic is chosen for Part 2, must be willing to schedule an interview between Clinic Key Informant and Wake Forest health HRSN Study Team or designee
* If the clinic is chosen for Part 3, must be willing to participate in a three hour or two 1.5 hour in-person (if possible) workshop(s). If the clinic schedules an in-person workshop, there will be no hybrid or separate virtual option for those that cannot attend
* Must be willing to be recorded when participating in interviews and the workshop.

CLINIC KEY INFORMANT:

* Must be willing to participate in Part 1 Operational Assessment, which involves a semi-structured interview (approximately 30 minutes; in-person or remotely over the internet or by phone) and a brief Non-patient Demographics Survey (approximately 5 minutes)
* If the clinic is chosen for Part 2, must be willing to participate in an additional 45 minute interview (remotely over the internet or by phone)
* If the clinic is chosen for Part 3, must be willing to participate in a three hour or two 1.5 hour in-person (if possible) workshop(s). If the clinic schedules an in-person workshop, there will be no hybrid or separate virtual option for those that cannot attend

Part 3

STAFF WORKSHOP PARTICIPANT:

* Must be a clinic stakeholder (e.g., providers, practice managers, etc.) of the selected clinic
* Must be willing and able to participate in a three hour or two 1.5 hour in-person (if possible) recorded workshop. If the clinic schedules an in-person workshop, there will be no hybrid or separate virtual option for those that cannot attend
* Must be willing to be recorded when participating in interviews and the workshop.

PATIENT WORKSHOP PARTICIPANT:

* Must be a prospective clinic stakeholder (e.g., patient representative) of the selected clinic
* Must be willing and able to participate in a three hour or two 1.5 hour in-person (if possible) recorded workshop. If the clinic schedules an in-person workshop, there will be no hybrid or separate virtual option for those that cannot attend
* Must have received cancer treatment at the selected clinic within the last five years
* Must be willing to be recorded when participating in the workshop.

Exclusion Criteria:

Part 1

PRACTICE STAFF:

\*\* Unable to understand, read and communicate in English, as the trainings and observations will be documented in English

Part 3

STAFF WORKSHOP PARTICIPANT:

\*\* Unable to understand, read and communicate in English, as the workshop will be conducted in English

PATIENT WORKSHOP PARTICIPANT:

\*\* Unable to understand, read and communicate in English, as the workshop will be conducted in English