Clinical trial · Interventional
Patient Portal and Navigation Program in Providing Information for Asian American Cancer Patients
The Patient Cancer OUtreach, Navigation, Technology, and Support (Patient COUNTS) Project: Addressing Care for Asian Americans With Cancer
NCT03867916CI-TRIAL-00063180completedN/AClinicalTrials.gov clinicaltrialsProvenance
- Source
- ClinicalTrials.gov
- Retrieved
- Sep 8, 2026
- Layer
- normalized (units and labels harmonized; values unchanged)
- Run
- ING-CLINICALTRIALS-20260908-000001
Summary
Brief summary (as posted)
This phase I/II trial studies how well patient portal and navigation program work in providing information for Asian American cancer patients. Patient portal and navigation program may help to improve the care provided to Asian American cancer patients.This study is offered in the following languages in addition to English: Chinese (Cantonese or Mandarin) and Vietnamese.
Conditions
Conditions (27)
Free-text conditions as registered, with the CancerIndex entity they were reconciled to and the match type.
| Condition (as posted) | Mapped entity | Match | Confidence |
|---|---|---|---|
| Caregiver | — | UNRESOLVED | — |
| Malignant Neoplasm | Malignant Neoplasm | ONTOLOGY_EXACT | 0.90 |
| Physician | — | UNRESOLVED | — |
| Stage IA1 Lung Cancer AJCC v8 | Malignant Lung Neoplasm | CURATED_BROADER | 0.78 |
| Stage IA2 Lung Cancer AJCC v8 | Malignant Lung Neoplasm | CURATED_BROADER | 0.78 |
| Stage IA3 Lung Cancer AJCC v8 | Malignant Lung Neoplasm | CURATED_BROADER | 0.78 |
| Stage IB Lung Cancer AJCC v8 | Malignant Lung Neoplasm | CURATED_BROADER | 0.78 |
| Stage I Colorectal Cancer AJCC v8 | Malignant Colorectal Neoplasm | CURATED_BROADER | 0.80 |
| Stage IIA Colorectal Cancer AJCC v8 | Malignant Colorectal Neoplasm | CURATED_BROADER |
Interventions
Interventions (3)
| Intervention | Type | Mapped drug | Match |
|---|---|---|---|
| Patient Navigation Program | Behavioral | — | UNRESOLVED |
| Quality-of-Life Assessment | Other | — | UNRESOLVED |
| Survey Administration | Other | — | UNRESOLVED |
Design
Arms and outcomes
Arms (1)
- type
- EXPERIMENTAL
- label
- Health services research (Patient COUNTS)
- description
- Patients attend focus groups to help develop patient portal and navigation program. Patients use in-person navigation program. Patients also complete data collection and surveys over 15 minutes via web portal at baseline, 3 months, and 6 months and user experience survey at end of program participation.
- interventionNames
- Behavioral: Patient Navigation Program
- Other: Quality-of-Life Assessment
- Other: Survey Administration
Primary outcomes (1)
- measure
- Rate of Participation
- timeFrame
- Any time between consent and month 6
- description
- At least one contact with patient navigator
Secondary outcomes (2)
- measure
Eligibility
Eligibility (as posted)
- Sex
- All
- Minimum age
- 21 Years
Show eligibility criteria text
Inclusion Criteria: * FOR INTERVIEWS AND FOCUS GROUPS: * Cancer patients: Self-identifies as Asian American, lives in San Francisco, speaks English, Mandarin, Cantonese, or Vietnamese, has a history of cancer of any kind * Caregivers: any person age 21 and older who has provided care to an Asian American cancer patient * Health professionals: physicians and other health professionals age 21 and older who provide care to Asian American patients with cancer * FOR PILOT IMPLEMENTATION: * Self-identifies as Asian American * Ages 21 or older * Lives in the 9 counties of the greater bay area cancer registry (GBACR) * Speaks English, Mandarin, Cantonese, or Vietnamese * Has any stage colorectal, lung, or liver cancer * Has not started treatment or has not completed treatment * Is willing to stay in the study for six months. * FOR FULL IMPLEMENTATION: * Self-identifies as Asian American * Ages 21 or older * Lives in the 9 counties of the GBACR * Speaks English, Mandarin, Cantonese, or Vietnamese * Has any stage colorectal, lung, or liver cancer, * Has not started or has not completed treatment * Is willing to stay in the study for six-seven months Exclusion Criteria: \*Any medical or psychological conditions precluding informed consent
References
Publications (2)
- DERIVEDWang K, Chu JN, Oh DL, Shariff-Marco S, Allen L, Kuo MC, Wong C, Bui H, Chen J, Li FM, Ma C, Truong A, Gomez SL, Nguyen TT, Tsoh JY. Correlates of supportive care needs among Asian Americans with colorectal, liver, or lung cancer from a web-based patient navigation portal intervention: The Patient COUNTS study. Cancer Rep (Hoboken). 2024 Feb;7(2):e1971. doi: 10.1002/cnr2.1971. PMID 38351528
- DERIVEDWang K, Ma C, Li FM, Truong A, Shariff-Marco S, Chu JN, Oh DL, Allen L, Kuo MC, Wong C, Bui H, Chen J, Gomez SL, Nguyen TT, Tsoh JY. Patient-reported supportive care needs among Asian American cancer patients. Support Care Cancer. 2022 Nov;30(11):9163-9170. doi: 10.1007/s00520-022-07338-2. Epub 2022 Aug 30. PMID 36040670