Clinical trial · Interventional
Promoting Respect and Ongoing Safety Through Patient-centeredness, Engagement, Communication and Technology
Transforming the Acute Care Environment: BWH PROSPECT Framework
- Source
- ClinicalTrials.gov
- Retrieved
- Sep 8, 2026
- Layer
- normalized (units and labels harmonized; values unchanged)
- Run
- ING-CLINICALTRIALS-20260908-000001
Summary
Brief summary (as posted)
The purpose of this project is to refine, implement, and evaluate a multi-component intervention that achieves sustainable and meaningful impact on healthcare quality, safety, and costs while ensuring dignity and respect for adult oncology and intensive care patients and their care partners. The PROSPECT (Promoting Respect and Ongoing Safety through Patient-centeredness, Engagement, Communication, and Technology) framework will achieve this by enhancing the patient-provider relationship and introducing patient-centered approaches to multi-disciplinary communication and patient education. The PROSPECT framework is based upon a validated structured, team-work training model and novel web-based technology. The overarching goals of this project are to achieve the following: 1. Optimize the overall experience of patients (including their family/care partners) by promoting dignity/respect, encouraging engagement, improving care plan concordance, and enhancing satisfaction. 2. Minimize preventable harms in two environments: intensive care and acute care oncology units. 3. Reduce unnecessary healthcare resource utilization and associated costs.
Conditions
Conditions (2)
Free-text conditions as registered, with the CancerIndex entity they were reconciled to and the match type.
| Condition (as posted) | Mapped entity | Match | Confidence |
|---|---|---|---|
| Medical Intensive Care Unit (MICU) Patients | — | UNRESOLVED | — |
| Oncology Unit Patients | — | UNRESOLVED | — |
Interventions
Interventions (2)
| Intervention | Type | Mapped drug | Match |
|---|---|---|---|
| The Patient-SatisfActive® Model | Behavioral | — | UNRESOLVED |
| Web-Based Patient Centered Toolkit (PCTK) | Other | — | UNRESOLVED |
Design
Arms and outcomes
Arms (3)
- type
- NO_INTERVENTION
- label
- Baseline - Usual Care
- description
- Usual Care on two Medical Intensive Care Units units Usual Care on four Oncology units
- type
- EXPERIMENTAL
- label
- Post-Implementation - Intervention Units
- description
- PROSPECT Intervention (Web-Based Patient Centered Toolkit (PCTK) + The Patient-SatisfActive® Model) on two MICU units PROSPECT Intervention (Web-Based Patient Centered Toolkit (PCTK) + The Patient-SatisfActive® Model) on two Oncology units
- interventionNames
- Other: Web-Based Patient Centered Toolkit (PCTK)
- Behavioral: The Patient-SatisfActive® Model
- type
- NO_INTERVENTION
- label
- Post-Implementation - Usual Care
- description
- Usual Care on two Oncology Units
Eligibility
Eligibility (as posted)
- Sex
- All
- Minimum age
- 18 Years
Show eligibility criteria text
Inclusion Criteria: * Age \> 18 * Any patient admitted or transferred to designated care units * Admitted or transferred to a MICU or Oncology service * On the designated unit for at least 24 hours Exclusion Criteria: * Age \< 18 * Any patient admitted or transferred to designated care unit but NOT on a MICU or Oncology service
References
Publications (2)
- DERIVEDDalal AK, Dykes P, Samal L, McNally K, Mlaver E, Yoon CS, Lipsitz SR, Bates DW. Potential of an Electronic Health Record-Integrated Patient Portal for Improving Care Plan Concordance during Acute Care. Appl Clin Inform. 2019 May;10(3):358-366. doi: 10.1055/s-0039-1688831. Epub 2019 May 29. PMID 31141830
- DERIVEDGazarian PK, Morrison CRC, Lehmann LS, Tamir O, Bates DW, Rozenblum R. Patients' and Care Partners' Perspectives on Dignity and Respect During Acute Care Hospitalization. J Patient Saf. 2021 Aug 1;17(5):392-397. doi: 10.1097/PTS.0000000000000353. PMID 28230575